Receptionist

About the role

This is an entry-level receptionist position in a standard office environment. The person greets visitors, answers their questions, enforces security politely and extends a warm welcome to everyone entering the facility. Duties also include answering and forwarding calls, sorting and filing records and other basic clerical work.

Key responsibilities

• Act as an advocate for the needs of children and prioritize child protection in all decisions and activities
• Follow the organization's Statement of Commitment to Child Protection and Code of Conduct, and report any concerns of abuse, neglect or exploitation through the internal reporting process
• Greet, welcome, direct and announce visitors appropriately
• Answer, screen and forward incoming calls, giving basic information when needed
• Maintain security by following procedures and controlling access, monitoring the logbook and issuing visitor badges
• Receive and sort daily mail, deliveries and couriers
• Perform other light clerical duties when called upon

Required profile

• Bachelor's degree in Business Administration, Office Management, Secretarial Studies, Communication or a related field
• One to two years of experience in reception, customer service, administrative support or a related role
• No equivalent education, training or certification may substitute for the stated education and experience
• Application requires a CV, cover letter, academic documents and a copy of the national ID card; the deadline is November 20, 2026

Required skills

• Excellent verbal and written communication in French and English
• Strong customer service orientation, professional and welcoming demeanor
• Ability to maintain confidentiality and strong organizational and time-management skills
• Basic computer proficiency, including Microsoft Office (Outlook, Word, Excel, Teams)