Entry-Level Receptionist

About the role

Compassion is looking for an entry-level receptionist to welcome visitors, answer their questions, politely enforce security and extend a warm greeting to everyone accessing the facility. The role also covers answering and forwarding calls, sorting and filing records and other basic clerical tasks. It is based in a standard office environment with no travel required.

Key responsibilities

• Act as an advocate for the needs of children and prioritize child protection in all decisions, tasks and activities, in line with Compassion's Statement of Commitment to Child Protection and Code of Conduct
• Report any concerns of abuse, neglect or exploitation through the internal reporting process and support responses to incidents
• Greet, welcome, direct and announce visitors appropriately
• Answer, screen and forward incoming calls, giving basic information when needed
• Maintain security by following procedures and controlling access, monitoring the logbook and issuing visitor badges
• Receive and sort daily mail, deliveries and couriers
• Perform other light clerical duties when called upon

Required profile

• Bachelor's degree in Business Administration, Office Management, Secretarial Studies, Communication or a related field
• One to two years of experience in reception, customer service, administrative support or a related role
• Excellent verbal and written communication in French and English
• Strong customer service orientation, professional and welcoming demeanor, and attention to detail
• Ability to maintain confidentiality and strong organizational and time-management skills
• No travel required; equivalent education, training or certification may substitute for the stated education and experience

Required skills

• Basic computer proficiency, including Microsoft Office (Outlook, Word, Excel, Teams)
• Application requires a CV, cover letter, academic documents and a copy of the national ID card; deadline is November 20, 2026