Field Sales Executive - DHL Express Burkina Faso

About the role

DHL Express Burkina Faso is looking for a dynamic, results-driven and customer-focused Field Sales Executive to join its team in Bobo Dioulasso. You will manage and develop a customer portfolio, focusing on driving sales growth, acquiring new customers, retaining existing ones and maximising profitable revenue opportunities.

Key responsibilities

• Prospect and develop new business opportunities
• Achieve assigned sales and revenue targets
• Manage, develop and retain a portfolio of customers
• Identify customer needs and propose appropriate DHL solutions
• Convert new sales opportunities to increase DHL's market penetration
• Monitor customer performance, satisfaction, revenue fluctuations and at-risk accounts
• Keep customer accounts profitable and aligned with DHL pricing and discount policies
• Report customer visits and sales opportunities accurately in Sales and CRM tools
• Contribute to commercial and promotional initiatives and represent the DHL brand in every interaction

Required profile

• Bachelor's degree (BAC+3/4) in Sales, Marketing, Business Administration, Management or a related field
• At least 4 years of direct sales experience, with good knowledge of DHL products and services
• Strong sales, negotiation and presentation skills, and excellent communication and interpersonal skills
• Ability to analyse sales data and market trends, and strong customer and results orientation
• Proactive, well-organised, flexible and able to work under pressure
• Ability to drive; good command of English may be required

Required skills

• Good command of Microsoft Office
• Sales and CRM reporting