Senior Product Manager - SSL, Email & Plesk (Fully Remote)
openprovider · Croatia Remote
Description du poste
About the role
Openprovider, an ICANN-accredited domain registrar and technology company founded in 2004, is hiring a Senior Product Manager for a fully remote position. You will build a profitable and sustainable products business alongside its domains portfolio, covering SSL certificates, Email and Plesk, and the reseller control panel (RCP) journeys that let resellers buy, provision, manage and renew these products. You will be accountable for financial performance and quality and will manage supplier partnerships, reporting to the Director of Product.
Key responsibilities
- Own the SSL, Email and Plesk portfolio and its P&L: positioning, assortment, pricing proposals, margins and lifecycle decisions from launch to sunset.
- Manage supplier partnerships with Certificate Authorities, the email platform provider and Plesk/WebPros, including contracts, volume tiers, rebates, SLAs, roadmap alignment and escalations.
- Grow adoption across the reseller base through cross-sell with domains and hosting, bundles, purchase journey placement and launches with Sales and Marketing.
- Run product initiatives as structured projects, including supplier integrations, API changes and compliance changes such as CA/B Forum rules.
- Shape the product roadmap with a commercial lens and partner with Engineering on delivery.
- Track results against targets: margin and revenue per product line, attach and renewal rates, and on-time delivery of milestones and roadmap items.
Required profile
- Solid understanding of SSL/TLS certificates (DV/OV/EV, validation, CA/B Forum requirements and lifecycle changes), email hosting and anti-spam, and Plesk licensing and hosting control panels.
- Ability to negotiate commercial terms, volume tiers, rebates and SLAs, run business reviews and manage supplier performance and contract risk.
- Commercial acumen: building business cases and understanding pricing, margin, unit economics, cannibalisation and reseller incentives.
- Product strategy and roadmapping for the RCP and the SSL, email and Plesk lines.
- Project management of multi-party projects with Engineering and suppliers, within an Agile/EOS rhythm.
- Analytical ability to instrument and analyse order, provisioning and renewal journeys, separating price effects from product effects.
- Proficiency using AI tools across discovery, documentation, analysis, supplier communication and go-to-market.
What we offer
- 100% remote work from anywhere, with flexible working hours.
- Paid time off and sick leave.
- Quarterly review and annual salary review.
- Internal workshops, knowledge-sharing sessions and courses in the Openprovider Academy.
- A virtual office and regular online and offline events with an international team.
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openprovider
Croatia Remote