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Competences
Experience
Call Centre Agent
Qwetu & Qejani Residences (Acorn Group)
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Followed up marketing leads to expand client outreach, converting prospective inquiries into confirmed bookings. Assisted clients with inquiries and provided comprehensive service information while maintaining excellent customer relationships. Delivered high service standards and supported sales targets through proactive communication.
Loan Officer
Gold Step Capital Limited
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Evaluated and processed loan applications efficiently, verifying essential financial documents and client details. Disbursed approved loans following organizational guidelines and monitored repayment schedules, following up on collections. Prepared regular financial activity and portfolio reports to support management decisions.
Volunteer
SHOFCO (NGO)
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Engaged in community mobilization activities for local initiatives and supported youth and women empowerment programs. Executed accurate data entry and report writing tasks, and assisted distribution programs to help community members. Contributed to outreach programs and strengthened community support networks.
Volunteer
New Life Mission Children's Home
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Mentored children and supported educational activities, organizing recreational and community engagement events. Maintained accurate administrative records and supported outreach programs, enhancing the well‑being of residents.
Formation
Bachelor of Arts in Community Development (Second Class Upper), Lukenya University (2021–2024)
Langues
English
fluent
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