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1 ans d'experience

Competences

IT Support Networking Cloud Computing CRM Management Troubleshooting Problem Solving Communication Remote Collaboration Business Development Administrative Support Workflow Coordination Microsoft Office Google Workspace Customer Service Project Coordination

Experience

Business Development Representative

SufixTech LLC

Managed outbound outreach and appointment scheduling for US‑based clients, monitoring performance metrics to improve engagement. Conducted needs analysis, maintained accurate digital records in CRM, and coordinated multiple tasks across remote teams. Communicated professionally with prospects, supporting lead qualification and follow‑up processes.

Virtual Assistant

Skilza Institute (Pvt) Ltd

Provided administrative and operational support for e‑commerce activities, handling scheduling, correspondence and information management. Coordinated daily operations, ensuring smooth workflow between sales, logistics and customer service teams. Utilized cloud‑based tools to maintain accurate records and improve task efficiency.

Formation

Bachelor of Science in Computer Science (BSCS) - COMSATS University Islamabad, Abbottabad Campus (currently enrolled)

Langues

English

fluent

Urdu

native

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