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Competences
Experience
Head Waitress
Onyx Arjaan by Rotana – Manama, Bahrain
2025-07 - 2026-07
Led and supervised the restaurant service team, ensuring consistent high‑quality service. Managed reservations and coordinated VIP guest requests while maintaining Rotana's luxury hospitality standards. Trained and mentored new team members, fostering teamwork and hygiene compliance. Coordinated daily operations with kitchen and management, resolving guest concerns efficiently and monitoring service quality.
Captain Waitress
City Centre Rotana – Doha, Qatar
2023-09 - 2025-05
Supervised and supported the waitstaff to deliver consistent, high‑quality service and VIP guest handling. Presented menus, made recommendations and took orders, ensuring timely and accurate delivery. Trained new staff, promoted teamwork and ensured hygiene compliance. Actively resolved guest issues, enhancing satisfaction and coordinating closely with kitchen and service teams.
Waitress
Le Jardin Restaurant – Marrakech, Morocco
2022-12 - 2023-08
Led guests to tables and provided a warm, professional dining experience. Took and delivered orders promptly while maintaining clear communication with kitchen staff. Ensured tables were clean, properly set and service standards upheld. Managed payments and handled customer feedback effectively.
Banquet Trainee
Radisson Blu Hotel – Morocco
2022-06 - 2022-11
Set up event spaces including tables, linens and decorations according to specifications. Delivered food and beverage service for events, maintaining cleanliness and assisting in post‑event breakdown. Collaborated with banquet and kitchen teams to ensure seamless service delivery.
Langues
Arabic
native
English
intermediate
French
intermediate
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